Episode summary

Bill Gross welcomes George Compton for his third appearance, shortly after Executorium launched a rebuilt "2.0" version of the site in early June. Compton describes it as a view of the landscape for an individual executor who suddenly has to learn an unfamiliar job.

They walk through its four parts: the directory of estate service providers, the government directory, articles written for executors, and the athenium, a curated collection of state guides and outside resources. Compton explains that jurisdictions differ (parishes in Louisiana, districts in Connecticut, regions in Alaska), that a listing in a business's home county is free, and that listing in additional counties or categories is now available for a small fee.

Compton says the rebuild was designed to reach executors through search, based on the keywords they look for. Bill suggests ways agents can use it: inviting vendors in a target county to list, and personalizing and linking to the roughly two dozen ready-made Executorium articles rather than copying and pasting them.

Compton says the coverage is still young, which leaves room for professionals to establish their own network in a county, and that his goal remains for executors not to have to suffer so much.

Key points

  • A listing in your home county is free; extra counties or categories carry a fee on the new site.
  • Read and personalize any article before you share it, and link back to the source.
  • Inviting vendors in a new market to list is one way to start building a local probate network.
  • Coverage varies by county, so early listings can help establish your network locally.

Transcript

Transcript generated from YouTube's automatic captions for this episode and lightly cleaned (filler words and repeated words removed, names and web addresses corrected; phone numbers and email addresses read on air are replaced with a placeholder; [unclear] marks words the captions did not capture). These older automatic captions have no punctuation or capitalization, so the text reads as one continuous stream. It may still contain transcription errors, and speaker labels are not included. Timestamps link to that point in the video, which is the authoritative record.

0:00 Pacific time you can sign up at probate weekly.com if you want to register and get notifications the purpose of this call is for those of us who are professionals looking to build our business in Probate estate planning real estate but and typically it's an interview format most commonly attorneys or services that can help us build our business today have returning I think is a three-time guest actually really one of my favorites because I really am excited to edit the opportunity he's created and I think the business is a tool that's right at the alley of the those of us who're trying to create value for our customers George Compton from Executorium welcome back to probate weekly hello probate weekly hello Bill gross so you know I know why I like it but let's go back to the beginning why did you form Executorium this wasn't a job that hired you this wasn't something that you started your career in but something that came to tell a little bit about the story of that cause you to found executor and drives you to build it to this day yeah well thank you it's started in my brain because I was an executive and I scrambled around looking for I don't know an association a magazine some centralized what was missing I found there was a void there was there was no centralized executive environment context organization there was nothing you were dependent on your state attorney and your in New Jersey to surrogate or Surrogate Court so that left that got you about 30% there otherwise you're just bumping into stuff trying to find your way through the you know all the tasks and the big picture of settling the estate so went from my head to a yellow pad to a website that scratched the itch but we just took that down and put up a brand new one that does more than scratch the itch and

2:04 Incorporates all the things we learned from the people that have been using it and trying it out and so we launched that early in June so let's take a quick peek at the website and again this is the 2.0 version so what you can see now is is prettier and you're going to talk a little bit about some of the changes to it but before we get into changes the basic concept is this the layout of resources for the ual executive of an estate right so you're not this isn't designed for an attorney or it's not designed for necessarily a real estate agent this designed for some of my family past what the heck do I do where do I start right exactly it's a it's I like to say it's a view of the landscape I was struck by the fact that you know I was I was you know like a lot of you folks listening you know you're you're good at what you do and you become an expert in that but poof you're an executive and you're the new guy every office you walk into they're talking a mile a minute they're explaining things up here and you really need them to explain things down here so from that experience I just felt that some context was needed a view of the landscape the environment see you so it wasn't such a black box any type of information any resource that I thought might you know be helpful and it's and it's an organism it's a growing organism it's not complete by any means it's a process to keep putting things up that will help an executive through but it is entirely executive point of view and a lot of service providers can benefit by being on there by being in front of executiv so there's a there's a symbiosis on the on the site and the point is be a resource for executiv so the thing I learned my first coach was you can have anything you wi in life if you help enough other people get what they want and so people are going to watch this episode and go oh I

4:06 Get a free listing I'll get business from this and I'm going to tell you like anything else in life you get out of it what you put into it and so the lay of this resource there four pieces here there's a directory which everybody who's professional can sign up for and get a listing on or pay extra get advertising on we'll talk about that directory of government resources on the on the right top box bottom left box is articles and content again written for the executors written to help them find their way through the process and then the aam on the bottom is a cured repository of estate information links and other resources so this is meant to be a research page so let's take them one at a time the first one will go through which I think every realtor listening to this call every attorney every vendor Who services a state should be in this directory let's talk a little bit what's your thinking when you designed this directory well I think it I to be honest it came I came from a place of ignorance not knowing really what you needed on who you needed on your team what you needed to complete the job at hand so obviously you needed an estate attorney or maybe not so obviously I'd never been an executive before so you talk to the court and they say well you know you may or may not need an estate attorney depending on the estate you talk to the estate attorney they say me you may or may not need an accountant you may or may not an appraisal so anyway all the way down the list through liquidation even mediation through real estate all these things start to come to mind and to light that you know all these professions exist I'm not in this profession I'm in this profession over here I can tell you all about GE technical engineering and heavy construction and pile driving but I can't tell you anything about the estate Administration world so I'm the new guy so the estate service providers directory aside from just providing people that can help you by County

6:12 Also educates you as to who's out there what are the categories that can help you who can be on your team as a professional you know certified probate specialist had no idea really what that was so as an example a one the I can help executor can help put that on executive's Radars so that you recognize the designation you know a little bit more about what they can do for you it's a great resource why wouldn't an executive want to know about it why wouldn't an executive want to know mediation as an option if you're headed down the litigation highway or that there's a grief support resource in your county or you know what's the difference between an auction or a estate sale and what are the advantages of each so you have choices to make an exec as an executive and this helps you make good decisions so I can tell you personally I'm in the registration in fact you'll see my picture at top right as an Advertiser act fing I'm not getting any kind of affiliate income or anything like that that's not what this is about for me at all no I point out the first accountant up there is Michael wander and Co CPA who's an accountant that I used on a administration of a trust I needed a certain trust to have certain bookkeeping and taxes prepared and I called Michael I knew him as a CPA he went in did his job I said hey Michael here's a way you can promote your business to other practitioners and the listing is free I believe still Yes advertised but the listings are free and so I've continued to offer this to other vendors as I talk to people I'll send an email link just as hey thank you for your helping me out with that by the way here's a free service that might help you promote your business and as a result some of them have been added on here and I will share with you I'm not complaining I'm just pointing out to show you my lack of concern here I'm with the XP Realty but this isn't even my listing mine's like down below I think on the second page because I want executor to profit Nationwide I have a

8:15 Whole team of Agents across the country I'm more focused on the overall system all of you who are watching this should have your database and the other thing I want to tell you is Agents all the time will say to me you know I'm new to probate and I don't have a role IND of vendors in that area so if I just picked an area from scratch I don't know where would I be Tampa Florida I don't know that you have any particular Hillsboro County Florida Hillsboro County okay so let's put Hillsboro County just to just to pick a spot that is obscure but I happen to know somebody there okay no accounts no appraises if you looking to build your business in Probate one way might be to call accountants in hillsbury count and say hey by the way I'm a real estate broker focused on probate re resources but we have a resource free to promote your business called Executorium do you do accounting for trusts in the states yes I do I'd love to get a free listing either can I send you a link would you follow up on it or maybe put in for them whatever it is UN know we have some estate auctions we don't have any estate cleanouts you have estate sales no grief support I know there is plenty in Hillsboro County there's no probate attorneys at all and I've interviewed a couple actually she my me for shim on Melanie Hans Melanie if you're watching this let's get some of our attorneys here in here probate attorneys and you know the other group that you might put in here is the state planning attorneys because even though I guess it maybe a state Administration Services even though that it may be too late for some of you past it's not too late to prepare for the executive for their estate and they're of a mind to do something right then and there if you're using an attorney to administer the state you might as well use that same attorney to create a plan for you going forward they know a lot of your resources anyhow that's the purpose this tool is for you to go out and bring value to your vendors by helping promote them for free and they get the listings and they may want to advertise or not that's a whole different discussion but definitely everybody across the area now where is this available what states are you in and what states are you United so we're we are in all jurisdictions across the United States including parishes

10:19 In Louisiana they don't call them counties in Louisiana they call them parishes in Connecticut it's a little different they're not it's by it's by District in Alaska it's by region and there are independent cities so we're across the United States and the probably the thing that I wanted to point out was just as a point of clarification we do provide a listing for free in your home County so if your location is in Los Angeles County you list for free we're building a resource for executiv we had a lot of requests over the last two years with the previous website where it was not a possibility to say if you're an estate sales company but you do state auctions also to list in two categories or if you're a cleanout company that covers Bergen County and Hudson County New Jersey you know you can list in your home county Bergen County but you can't list in Hudson County that is now an option with a small fee because we have to keep the lights on and so that's a that's an expanded capability I just don't want people to call us on you know you said it was a free listing I'd rather overpromise and or under promise and overd deliver than the reverse Well's a listing I didn't say multiple so a listing and I appreciate and I think the thing that I that's why I do this call is promote the program I think it's if we all if those of us who follow probate weekly all were listed and we all listed our vendors we never resource that we would control we'd control all the business and I think also we would limit the business to vendors that we thought were good so we would all end up with better service and better service for our customers in the long run so definitely an opportunity for all of us to participate and I just and this is free you can call all your vendors and offer them the listing and go through that process for free I think there's a there's a there's

12:23 A there's a point of critical mass and I think we're just about there with the new website available I would I want the probate Savvy real estate Professionals in this directory I want like I said we're building a resource for executives you know your professional real estate or professional or realtor is great has you know lots of skill and knowledge but for as far as the specialty of managing probate and the circumstances of probate that's what we'd really like to have so you know this is a great opportunity to put that call out and say get in this directory please and these are the categories that are in already so definitely take a look at them and if you have other count other categories you know you're talking to the founder and the chef the chief cook the bottle washer so if you have suggestions feel free to reach out to him and he's been absolutely responsible changes for that okay so that's the directory the next part is the government director talk about that and what your thinking behind the Government Directory piece was well this is another element of the of the philosophy behind executor you know when I was done being an executive and it was all wrapped up I you know and especially having now put a lot of time into Executorium you know years in fact you know I missed a lot and I don't think I want executiv to miss anything so the government Pages directory is is is there to scratch that itch and you would put in your county and then up will come a know information on you know say the Warren County surrogates office in New Jersey and what resources they have and they may have so many of these jurisdictions have resources that you should read and be familiar with tell you how to do your job and what the expectations are legal obligations are you're a fiduciary the state may as well and you know of course the IRS has a sections that including the you know the forms that you need to be familiar

14:27 With as an executive it's an it's a job so this is an education it's not a how-to but it is a you know it's a it's a the reason I call the website a resource for executiv and it's open access executiv can go in and out there's no pay wall there's no registration I don't want to you know get hung up on that I want them to come in and out use the site like a resource like a free library so that's by Design so I can tell you that the if you were learning and I get asked this question all the time where do I start to learn about probate let alone where to get business from but maybe your realter who has a business and wants to be more proficient to attract business based on your technical knowledge the state pages in virtually every single state I'm I'm gonna just pick one out by random let's say Ohio I don't know about Ohio but let's just take Ohio ashon County and see what the state has Ohio State Revised Code look at that Revis code chapter 13 there's actual code right there for free man Ohio they don't mess around so I would just say and now this page is the found but of course you might find it I'll have to not that link bill yeah my point is start with your state laws and then your county procedures and whatever state you're in and this is a great way to find it and often times I'll tell people to do that and then they're lost and here's a tool that will help you get there but again this is for the executive it's not for the agent I'm just telling you agents and vendors as you watch this how to use this direct way it's designed for the executive to have them and then you might want to go in on your own what I you know obviously I'm gonna do with George I just did which is hey the LA County link isn't working doesn't surprise me LA county has its own technical issues the California state page is fantastic any realtor in California should not only go there but also reference your customer there so they get a sense of what's involved in the process as well so it's fantastic resource now articles

16:30 Really this is a collection more we would call a Blog of different ideas but I think now I don't want to speak for you so let me let me ask the question I would imagine you would love to have people repost your blog posts on their social media right absolutely well you know anybody watching knows how it works you know the more shares you get the more exposure you get the more you know chatter and more your gr your brand grows so you know not going to be shy about that we're trying to grow this so that people are aware of it I think at this point it's it's clear how it can benefit an executive how it could benefit a service provider maybe not quite as clear but you know if you're just looking for content if you're like I should post something today if your clients are Executives this is you can find something on articles or the athenium that can you know appeal to them and relate to them the executive experience is is kind of a mystery for people that are not in it so this is tailor made content that you know will resonate with executive some of it's very specific some of it is very Niche but generally asterisk every estate is very different but generally you can have you know a Content that's relatable and usable and valuable to an executive and that's your that's your client and if I can just jum real quick and say so those you watching who say to me well I don't know what kind of content to post here's what I would tell you each week read one of these articles you'll learn and then write a little bit about your experience either you think it's a great article maybe disagree with something maybe there's something in that article that's true in one state but not true in your state or location maybe of a particular interest you know for example one of the articles I noticed was on hearing aids now I don't have any particular connection

18:35 But you know I could imagine if your father had hearing aids or benefited from them or maybe you know somebody lower income who had them donated would benefit from recycling the use of heuring AIDS what a nice article if it's real for you don't make it up if it's not real for you if it's real for you and so there's all kinds of content in here really guns I mean I have guns I've had States where people passed with guns that were registered guns that were not registered guns that were illegal because the serial numbers fell off what do you do with them so here's an article that I could read and then digest and then probably comment on either sharing experience or drawing a distinction so again for those of you who struggle what do I post my content here are 23 articles ready to go that you can take and then again but read them and personalize the post don't just repost it or copy and paste it personalize the post and link to it'll get traffic there it'll get people onto your social media as well the other option is literally this could be your almost script for a video right you could you could take this article say hey I found a great article on executor on the alternate dispute resolution for state for States other ways that you can resolve Estates and you can read through this article and talk about avoiding litigation what mediation is and speak from experience by having read the article not sharing that it's your experience sharing it's from executor and you almost have a script for your video If you're looking for Content I'm sorry go ahead George yes I you know that's exactly my point I if a real estate agent is is a specialist in Probate the value they'll add to my wandering through this estate settlement tour or Duty or a set of responsibilities is going to be much more valuable you know if they can you know tell me about some and help me solve some of the problems that I have and executors have many I just I call it the pile I don't know why but it's just it puts a you know it's not a fine line it's this big kind

20:39 Of vague opaque Cloud that you have to work your way through and you know you have to call back your sister and you have to go through this box or pile of boxes and the photo albums and the and the liquidation and make sure the checks the boxes are checked on the fiduciary responsibilities and the reporting and the legal and the this and the that so any little piece of information that can be whispered in my ear as an executive it'll save me from barking down you know having to bark up a tree to find an answer and that's not the right tree so I have to climb back down the tree and bark up another tree and then his executive I had to do that over and over and over again and you know an State Attorney is very valuable but you know that that only covers a percent of you know really what you're up against that's the legal element the probate but there's so much more to it there's the liquidation there's for example if you do start to get contentious in your estate do you even are you even aware that you can call a mediator and say Hey you know or you know please let's let's what are your what are our options here for mediation we're going to blow a ton of money in the on the on the all of our attorneys and we're going to ruin our relationships and our family's not going to be the same so you know let's get in a room or on a zoom and work this out you literally could be posting one of these a week and replaying those one of them as a video a week and have your social media for the next you know months six months set in ahead of time not that you also probably can approach George and offer content my guess is you have accountants or attorneys or use a real estate have articles you've prepared or posts you prepared that he'd be glad to repost in some format or another you can approach him about that to add to the material as well so again let's get creative here and think about how we can use this to support the customers that we all need together as a group and then the last area of those four again we talk about the four squares of the front page is the antha or the aam so when I was in college atham was the place they had speeches they had you know outside

22:43 Speakers would come in and talk it was almost like a library was around it so talk a little bit about the athenium and what your what your vision of this is yeah the athenium is a is a collection of resources or things you should know so I approach it as for the executive what should be on their radar for the let's say Delaware executive we created an estate guide so you're aware of you know electronic legislature excuse me electronic assets specifications standards statutes where what's the bar association in Delaware what does the code in Delaware what is you know what do jusa say about Delaware and probate so all the things that you know is printed somewhere else I don't need to repeat but I want you to be aware of you should be aware of as an executive so it's an education we also have our state talks Pro podcast transcribed and linked in the I call it athenium I'm probably saying it wrong bill but I don't know if I can break that habit now but things that are interesting to an executive should be on the radar can educate them can help them you know flatten the learning curve better to better for me to put it on there and you know and then for the scroll by it rather than just have not have it on there and just have it completely off the radar I'd like people to know about what is out there and the resources that are out there to make the job a little easier it's a challenge I would issue to every bu watching this who's trying to build their business is one get yourself listed for free in whatever area you're in two get your preferred vendors listed free why well because when you if you email this link to a perspective estate you're trying to get together with a

24:45 Probate family or state family selling real estate here's a resource they're going to find your accountant they're gonna find your cleanout company they're all going to speak nicely with you they're all going to work with you it just makes the job easier to De with people are dealing with you so I would urge all of you to number one get your listing in there and two at least submit it to your vendors that's what I'm doing on this call I'm urging all of you to participate those of you who are my competitors as Realtors accountants that I work with the vendors I email this out to everybody take advantage of the opportunity and then two if you don't have content now I post probit weekly and other material I have plenty of stuff I'm working on all the time but when I coach agents trying to build their business I'm constantly told they don't know what to post and so here's the answer is go into Executorium go to the Articles go to the athenium copy the material either repost it ideally add something to it and then if you have some good material feel free to approach George I'm posting it there as well to get your YouTube your post additional reaches all and that's the tool that we can use so I'm GNA take just a quick break here and do some housekeeping if I can George just to make sure you tell everybody where we're at this is probate weekly oops we don't want that we went this right here probate weekly we do every Thursday at 4M Pacific Time 700 P.m. Eastern thanks for being with us those you on the East Coast every time in between and afterwards it's also recorded live on to YouTube Facebook LinkedIn and other sources and if you want to find it I'll go to probate weekly.com I'm gonna get there in just a second as soon as the stupid link pops up where are we at the Link's not stupid I guess I am oh why are you being difficult that's so funny there we go there we go pro weekly.com and I have you just put your email address and you'll get reminders every week for our calls as well as an opportunity to go to past other formats we do it an audio format you can click on there or past episodes on the YouTube channel as well love to have you participate and be in that so George let's talk a little bit now about we've talked about the tool and i' I've said I

26:49 Think everybody here should be in the directory I think everybody should promote it to their customers I think everybody should be looking to repurpose the content let's talk about the business side you are creating this how much of your effort obviously there's creating it and monetizing it how much of your effort is Distributing this information to prospective families to actually use this or is it finding people on its own well it's it's it's a it's a push element to it one of the reasons that we completely tore down the old site and rebuild it was to replace the code we learned a lot in the last two three years and realized what we weren't doing quite to our strengths and one of those things was you know taking advantage of the keywords and The Meta data and the information behind the scenes we built it with completely new code for example the State service providers directory people were getting found but when I found the developer I you know I have now you know pointed out there were some structural things that we could take advantage of such as not starting off with a filter and the service provider service providers right off of the bat on in the estate service providers directory that we start with a with a blank page you may have noticed the difference and then they go into the county pages and the county pages are now you know permal link fixed URLs rather than filters and we just launched this like I said early in June so it is June and it is early June so you know time will tell on the results but it's by design meant to get out into the into the SEO sphere as it were and reach executiv based on keywords based on what they're looking for and then on the other side on the

28:55 On the on the other marketing way methodology is you know just you know talking with folks like you talking with Melanie Hans you know talking with you know anyone that is in this in this field in this in this realm and just letting them letting them know and accordingly talking with the different verticals the auction industry the estate sales folks the probate folks the excuse me probate attorney folks accountants mediation grief support all down the line just beating the drum that you know that we're here so you know it R wasn't built in a day and you know we got a walk you don't fly into flying you walk into flying and so you know it's it's it's a new site that we're just really excited to see what it can do it was a old Chevy and now it's a it's a nice new Lamborghini so we're very excited share a little if you would I think one of the strengths that you have is your personal skill on as a businessman in working with people developing relationships developing business so if you're going to coach Realtors one of the biggest challenges real estate agents face is we're taught and you're used to door knocking or being an open house where consumers come to us but to develop relations with business professionals is very different so if you're going to coach a realtor how would you recommend them to let's say use executor in a local area to reach out to accountants and estate providers and grief support and you have enough different people where if you walked into Chamber of Commerce meeting or you walked into a business networking event half the people would be prospective listers on the execu torium how would you recommend people to start that dialogue and begin the process of relationship if you're to coach them well you know

30:59 Reers just have you know real estate professionals just are by Nature you know they're they hustle they're they're high energy and you know they just you know you know you can you can any realtor that's you know got an easy job really isn't isn't doing their job as a realtor they're you know you guys are some of the hardest working professionals out there the you have to be by its nature I'd say that you know but we all suffer from the fact of okay I'm staring at my screen now and I'm kind of my wheels are spinning so you know and I really didn't think of this bill and I give you a lot of the credit for pointing this out but you know I started this as looking at it from the executive side you've helped me see this from the service provider side I know we needed service providers in the directory because that's who executiv need to get from the alpha to the Omega so see it from the service provider side is is just instructive it is a it is a catalyst for reaching out a pretense for calling that probate attorney calling that account and calling your friend the you know the cleanout person Realtors need cleanout people and that can be a very symmetrical relationship and one that can be very beneficial mutually benefici IAL so I would look for those relationships that you can exercise and you know in the moments where we're just kind of seeing there okay what can I do right now for my business you know again I this wasn't by Design but I can see the benefits of going into Executorium and looking in your county and seeing you know potential relationships or i' I've actually had people from my previous ex turns on probate weekly you know call me and say you know you know reach out to this person reach out to this person

33:03 Mention my name and invite them to Executorium I know people have referred Executorium to their Network their friends from probate weekly and I'm just I'm obviously very appreciative of that I think it's I think it's wonderful but for me the bottom line is we're building an asset for executiv so the bigger it is the stronger it is especially the more like kind of networked in it is and it's young so there's a lot of opportunity for anyone listening to you know establish their own network and imprint it in the County really all I want is executiv to you know not have to suffer so much that that's where I came from I came from being an executive and being a there being a lot of pain points it's it's difficult so I want to attenuate that you nobody wants to be solicited hey give me your business we all want to be helped to solve our problems and so you've created this as a tool to help the administrator who's overwhelmed with choices and each of these tools each of these vendors become tools to help them accomplish the job and if we give them better than the average tools they would find on their own we've helped them to some degree and I think it's really important for us and as well our vendors you I was talking to a state planning attorney this morning and we're doing some work together and she said well you how can we work together I said well look I know Realtors call every day and say give me your referral I said I know it doesn't work that way the way it works is you know Apes in the business comes from Realtors like me to you I'd like to help you develop some more business and we talked about some ways I can help her build her business one I didn't mention I should have thought of was listenting executor because why all I can do is give her more exposure more links on her Google juice where you we all want to get more people finding us and one way is being listed in these things and so I just again I think the opportunity for real estate agents is in your market area find the vendors who are going to really be of great value to administrators that you want to work with get them listed and then when you talk to administrators send them this

35:05 Tool as a tool to give them links back to your vetted and preferred vendors and they'll get more business they'll get better results as a result and you will as well so George what's the future look like I know Executorium I know you got your hands full you just relaunched a new website I'm sure you're hands full with bug fixes and changes and requests and such going on from that if you're to Flash Forward where do you want to where do you see this thing being three years fers down the road wow well you know I have to go and fix that link you found that you know was a 404 page not found so we got to that's in the not too distant future so in the short term there are some bugs to be fixed it's an extensive platform so there's you know a little bit of that boy my developers are great as bad as my first developers were and they did get it they did get it done there just you know there wasn't a lot of intelligence behind the kind of the dynamics of the search elements and the being found elements you know midterm we're going to you know launch campaigns into the different associations the different verticals to just flesh out as much of the directory as possible and keep loading up content and of course selling ads for example like an ad in Los Angeles County 30 bucks a month and add in I don't know there's like some County in Texas it's got like 63 people that's five bucks a month so we've kept the advertising really economical my priority has always got to be a resource for executives not you know make a make a windfall well and as an Advertiser you can make your advertising more valuable that's the thing that I always try to say to people when you advertise you don't want to just buy somebody else's of traffic if you can buy the traffic but then you can add to it so if you're going to buy whatever County you're in and then you can add more listings in your area and get your favorite vendors in there and they're going to do business with you as

37:09 Well it's a win-win for everybody and so that's the key here is let's make sure that we're bringing in the best vendors so the administrators get the best service and you in turn get business back from them as a result and we all win the riseing tide will list all ship so George again from the day I met you I thought this is a great concept as you know I've been behind as much as I can and I really appreciate want to congratulate you on the relaunch or the new launch the new version whatever you call it I'm I'm not that technical so whatever it is congratulations it looks nice I'm sure to be bugs be worked out but that's anything that changes and so I hope we picked a couple more to help the improvement process rather than to point out it nobody expects to be perfect but thank you so much for being us again today I think you're my first three-time visitor on private weekly really appreciate your support well thank you very much Bill I remember the first call I got from you out of the blue I think I was D I was driving through Manhattan I think I was on 6th Avenue yes and I had to and I had to pull over because I said this is interesting this is an important phone call let me focus on this before I smash into one of these cabs and I can I can see myself sitting in that spot and that was probably a couple years ago so I thank you for all the support I thank you to everyone's listening and really want to do my best to you know bring to light you know the certified probate expert designation and the people that can help my audience the executive and the Estates and the families I remember that phone call well my daughter went to college at fit down by Penn Station and so when you told me where you were I knew exactly where you were i' been like right through that block in New York City I think about a month before and we were going at that time when she was in college twice a year or so I remember that it's been a long way since the phone call I'm glad you took the time to get our attention it's been a great partnership and look forward to seeing it grow going forward thank you so much thank you Bill thank you and for the rest of you this is prate weekly we do this every Thursday live at 4M Pacific Time 7 P PM eastern time and then it's recorded live streamed on Facebook LinkedIn and YouTube feel free to check it out there if you want to

39:11 Check it out go to probate weekly.com www.pro weekly.com you can get reminders there scroll down get it on audio formats get past issues we' love to see you there if I can help in any way I'm at Bill gross probate on social media call text email like this if you like it subscribe if you like it look forward to seeing you soon as always make today your best day ever thanks everybody thanks again George thank you e

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Educational media, not legal advice. Guest views are their own. Hosted by Bill Gross, The LA Probate Expert, a licensed California real estate broker (DRE #01022275) brokered by eXp Realty of California, Inc. (DRE #01878277). Bill is not an attorney and is not a Probate Referee.

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